Privacy Policy

Safeguarding your personal data and assets is our highest priority. We are fully committed to their protection.

Firme Finedge collects and retains data essential to your trading activities. How this data is collected and stored is set out in the Privacy Policy below.

Our policy is grounded in the following principles:

• To ensure complete transparency about how we collect and store your personal data:

Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy details the specific methods we use, providing clear, concrete information about how your data is used. You’re in the driver’s seat.

We will always share information promptly whenever we determine you should be informed. Transparency is essential to us.

Our trained team is always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of España. You can contact us at: info@firme-finedge.com

• We do not use personal data for any purposes other than those described in our Privacy Policy.

We may process personal data for purposes such as the proper operation of Firme Finedge services and facilitating connections between trader-members and third-party trading platforms. We also process data as needed to maintain and enhance website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we use data as necessary to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Firme Finedge processes personal data.

• To effectively use the essential tools available to protect your personal data and ensure your rights are safeguarded in this context:

At any time, you can contact us to access all of your personal data. We can update or delete it as needed. We can also facilitate requests to transfer your data to you or to an authorised third party. We offer these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, with banking‑grade measures in place. While no system can be guaranteed 100%, we are committed to continuously upgrading our systems to the highest possible level and reinforcing the safeguards we already have in place.

We maintain a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

Outlined in this policy are our procedures for the collection, processing, and sharing of any and all personal data relating to natural persons.

Our policy applies to all natural persons who are identifiable or already identified. This includes any natural person who can be, or has been, identified in connection with data entrusted to us or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, refers specifically to the storage, management, and organization of personal data.

We do not collect, nor do we attempt to collect, information about individuals under 18. We also do not allow individuals under 18 to use our platform for any purpose. If we discover a user or any data related to someone under 18, we will delete that information immediately.

2. Which personal data do we retain?

When you register with us, we collect the personal data necessary to enable your use of our services. Where required, we may also request personal data to verify ownership of your account, for example. To maintain and improve the highest quality of our services, we collect and analyse data about your use of our platform as well as those of third-party partners.

3. You are under no obligation to provide the company with your personal data.

Although you are not required to provide your personal data, choosing not to do so may limit the range of services we can provide to you. It may also result in your access to our platform being restricted.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can be used to personally identify you. We do collect data such as your specific account activity, users’ IP addresses, and the date and time of access. For maintenance, security, and support services, we retain system crash reports, browser details, and the type of device used to access your account. We also collect information about the language configured for your account.

Regarding personal data collection, we only collect and retain the information you expressly consent to provide when connecting to a third-party trading platform through us.

The personal data you may have provided to third-party platforms includes the following: full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to do so?

The collection, storage, and processing of your personal information by the company are undertaken solely for the purposes set out in the Policy. All such uses and processing are carried out in compliance with the applicable laws in España.

The company will not handle, process or transmit your data except in accordance with applicable laws in España. The legal bases for doing so are:

• You have consented to the storage and processing of your personal data by the company. By submitting your information to the company, you authorize us to transfer it to the appropriate third-party trading platform. You have given your consent for the processing of your personal data for one or more specified purposes.
• To enhance services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing the company is required to perform, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, along with the corresponding legal bases.

6. Disclosure of Personal Data to Third Parties

For the storage and processing of IP addresses, the conduct of user surveys and analysis, and other related services, the company may share anonymised personal data with third-party service providers.

Upon your request, we will share specific personal data you provide with third-party services. In such cases, the use of your data will be governed by the privacy policy of the relevant company. This may include several digital trading platforms.

To better serve our clients and improve our services overall, the company may share personal data with its affiliates and partner companies.

As required by law, or to protect the company's rights and assets and those of third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a critical business transaction, such as the sale of the company or the pursuit of investment or financing, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Services from Third Parties

For site analytics and in collaboration with advertising partners, we may, from time to time, use cookies and similar technologies, in accordance with applicable law and standard industry practice.

Cookies — small data files stored on your device when you visit a website — are used to collect information about browsing behaviour, preferences, and more. Their purpose is to personalise and enhance your user experience. They help us remember your settings and preferences and tailor our services accordingly. We also use these cookies for site analytics and to compile statistics for strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. The others are persistent cookies, which remain in your browser even after a session ends. These help the site recognize you as a returning visitor and make your experience more seamless.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies have been blocked or removed

If you wish to delete cookies or prevent them from being set, you can do so via your browser settings. Follow the links below for step-by-step instructions for the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will stop some operations and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary for the operations described elsewhere in this policy. It may be retained longer to comply with local laws, regulations, and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for a period of 12 months. When those 12 months expire, and with your consent, the data will be shared for an additional 12 months.

Our operations include the regular review of all personal data to determine whether it is still needed or not.

9. Transfers of personal data to third countries or international organizations

When necessary to provide our services or for security purposes, personal data may be transferred to third countries (countries other than your own) and international organizations under strict security protocols. We apply industry-leading data protection measures to safeguard your data and ensure you have access to legal remedies and rights in all cases.

Within the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). They are governed by a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses, under Article 46(2)(c) of the GDPR, set out the conditions for data transfers, and such transfers are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to protect your personal data during transfers to third countries, please send your request by email to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with the highest-level technical and organizational measures, following industry-leading standards and best practices. These measures are specifically designed to prevent the unlawful or accidental destruction of data, as well as its loss or alteration.

While we exercise the utmost care and follow gold‑standard data protection practices as required by law, it is not possible to guarantee in all circumstances that your personal data will remain completely error‑free. Accordingly, we cannot be held liable if personal data is disclosed or subject to incidental, intangible, or consequential loss or damage. This includes events beyond our control, such as transmission errors, unauthorized third‑party access, or other similar causes.

In response to legally binding requests from regulators or other competent authorities, we may be required to disclose your personal data to those authorities. After disclosure made under legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that these entities are not affiliated with, nor controlled by, the company, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for their activities. Use them at your own discretion.

Always review the privacy policy of any company or service when visiting its website before providing any personal data. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify our policy at any time. We will notify you of changes via the website and any other appropriate channels. The updated privacy policy will be posted on the website, and the revised policy will take effect immediately upon publication unless stated otherwise.

13. Your rights over your personal data

You have full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict the scope and nature of any processing by us.

On this page, EEA residents can find information relevant to them:

Your personal data is safeguarded under the rights described herein. You may exercise those rights immediately by sending an email to the address below.

Accessing Your Rights

If the personal data you have provided is accurate, you may access it at any time. Any personal data we process is available to you and can be verified.

You may request your personal data for verification at any time, and it will be supplied to you in electronic format. If you request additional copies of your data being processed, beyond the one already provided, a reasonable fee may be charged.

Rights granted by law and under our privacy policy must not infringe the rights of others. The company may refuse or restrict access to personal data if providing it would infringe the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether due to omission or incorrect information, may be corrected by you or by the Company to ensure it can be processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations: 1) where your data has been processed without your consent or beyond the limits of the law; 2) upon your request when you want the data removed and the Company has no legal obligation to retain it; 3) when you no longer accept any processing by us—even if lawful and based on our legitimate interests or those of a third-party provider; and 4) where we are legally required to delete your data.

The right to erasure may be overridden and superseded by legal obligations under EU law or the law of any Member State. Likewise, if data is required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction of the processing of your personal data when you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, it will be deleted except in the following cases: 1) where European Union or Member State law requires otherwise. 2) With your consent, if needed for the establishment, exercise, or defense of legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and its processing is carried out by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right does not apply where exercising it would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. However, this right does not apply where there is a compelling legal basis to continue processing, including for the establishment, exercise, or defence of legal claims. In such cases, we may lawfully continue processing your personal data.

You may at any time object to the processing of your personal data for any direct marketing activities.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This withdrawal is not retroactive and does not affect processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to file a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in connection with the processing of your personal data, each European Union Member State has designated regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or the laws of its Member States.

Once we receive your request regarding your personal data and how it is processed, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume and complexity of requests. If an extension is required, we will notify you of the new deadline within one month of receiving your request.

We will provide the requested information electronically and at no cost, unless doing so would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or to decline a request that is manifestly unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the identity of the person requesting personal data, to ensure data protection and security.